Searching for career advancement in sales with big rewards, Hertz is offering an exciting opportunity as a Frontline Counter Sales Manager.
As a Frontline Counter Sales Manager, you are the driving force in generating sales revenue, as you manage the counter sales team in the high volume fast paced airport rental car market. You will optimize the Counter Sales and Service Representatives performance through training, coaching and mentoring for sales effectiveness. In addition, you will direct the entire counter sales process, pricing, fleet sales strategies and much more.
Responsibilities Include:
- Maximize counter sales revenue, by exceeding performance targets
- Develop and execute effective sales strategies, in conjunction, with the local management team and Region Frontline Sales Manager, to drive sales and maintain a high level of customer service
- Train, coach and motivate the Frontline counter staff, through one-on-one interactions and group sales initiatives
Work with local management in identifying products and/or opportunities for generating revenues
Communicate daily sales opportunities to the front line
Assess operational strategies to achieve peak performance
Review sales results and apply necessary strategies to obtain business objectives
Monitor individual sale performance and strategize throughout the day
Complete all reports related to mapping sales performance
Set Frontline counter goals and monitor daily performance
Complete verbal and written coach sessions
Work directly with Region Frontline Sales Manager, General Manager, Area Manager and the local management team to execute action plans
Monitor, coordinate and take daily actions on product pricing based on vehicle demands
Identify and recommend necessary action to improve low performance
Assist with the Frontline counter recruiting
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Job Qualifications:
Knowledge and Skills:
- Proven sales record and performance leadership
- Engagement leader - with the counter sales reps, the location's managers, the location's Area Manager, the General Manager, and the Region Frontline Manager.
- Excellent analytical problem solving skills
- Persuasive and motivational communication skills, both verbal and written
- Proficiency in Microsoft Office applications, specifically: Excel, PowerPoint and Word
- Ability to create, develop and implement motivational sales training and sales programs
- Excellent interpersonal and collaborative skills
- Time management skills, ability to multi-task in a fast paced environment and act with a sense of urgency
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