Senior Systems Engineer

Location: Lexington, MA

Primary Objectives: Play a lead role in maintaining a reliable, secure, robust network infrastructure. Manage IT projects from conceptualization through implementation. This person will be challenged on a daily basis supporting a complex, evolving infrastructure. We are looking for a highly motivated and technical individual who is well-rounded, can work effectively with very little supervision, and is looking to join a great team and company.

Responsibilities and Essential Duties

• Develops clear, comprehensive plans for IT projects (in Lexington and cross-site) and drives projects through completion. Frequently and effectively communicates project status.


• Maintain a high level of availability, performance, and security for all servers, workstations, and network services throughout the organization.


• Support various network applications by effectively troubleshooting problems and working with other IT team members.


• Leverage skills and experience with Windows/Linux operating systems, VMWare, Cisco network appliances, and other technologies to deliver effective and secure solutions.


• Effectively communicate with management and teammates in all stages of work.


• Monitors network performance and drives improvements in monitoring/alerting of network health.


• Provide support to local product development and support teams. Participate in product testing and feedback processes.


• Support the IT procurement processes.

Education and experience

• Able to work effectively in a leadership role with little management supervision.


• 8 years experience in Windows 2000/2003 network design and administration.


• 8 years experience in managing IT projects (system upgrades/migrations, implementation of new networking technologies, and security enhancements).


• 8 years experience in a role administrating network security and configuring/managing VPN and IDS solutions.


• 5 years experience configuring Cisco routers, switches, and firewalls.


• 5 years experience supporting virtualization technology (VMware Enterprise including DRS and HA) in a business environment.


• 5 years experience configuring and supporting ISCSI Clustered SANs or equivalent.


• 5 years experience implementing and/or supporting VOIP phone systems.


• Required CCNA, preferred CCNP.


• Experience with SNMP and WMI and network monitoring tools.


• Familiarity with supporting Linux/Unix systems a plus.


• Infrequent off hours work is required. Especially as it pertains to system upgrades and responding to system or service outages.


• Holding the CISSP certification is a plus.


• 4-year college degree in a related discipline.


• Excellent verbal and written communication skills.

Ipswitch is committed to providing a positive work environment that encourages teamwork and individual development. We provide a comprehensive benefits program that includes medical and dental insurance, 401(k), ten paid holidays, tuition reimbursement, long and short term disability, life insurance, employee assistance plan, and flexible spending accounts. You will also accrue four weeks of paid time off (inclusive of vacation and sick time) for your first year, five weeks on your second through fourth years, and six weeks once you have reached five years of service. In addition to offering competitive salaries, we provide a generous bonus plan that is open to all employees.